Knoxville: (865) 540-1311
| Chattanooga: (423) 954-1911
Knoxville: (865) 540-1311 Chattanooga: (423) 954-1911

Job Opportunities


Knoxville Opening:


Job Title: Case Manager

Bridge Refugee Services-Knoxville Office is looking for dedicated candidates for the Case Management position

The case manager position is a full-time position. Candidates must own their own vehicle and have car insurance.


  • Coordinate apartment set up for arriving refugees. This may include moving furniture and household goods into the apartment
  • Develop Self Sufficiency Plans with clients, assisting them to develop realistic goals for their resettlement period
  • Maintain detailed and timely case notes and financial logs in compliance with Bridge’s grants agreements
  • Facilitate and supervise cultural orientation sessions for new refugees
  • Educate refugees about their rights and responsibilities
  • Assist refugees to enroll in English Classes
  • Communicate regularly with the Department of Human Services (DHS), Social Security office, healthcare facilities, and other social service agencies
  • Assist the Volunteer Manager with recording volunteer time and donations for Bridge’s programs 
  • Maintain communication with clients and resolve conflicts through appropriate interventions
  • Orient clients to community resources
  • Perform other responsibilities as requested by the Program Manager 



  • Bachelor’s degree in Social Work, Human Services, International Studies, or a related field.
  • Fluency in the English language
  • Preference for candidates who speak Arabic, Swahili, Kirundi, or Kinyarwanda
  • Preference for candidates who have case management experience and/or have experience working with multicultural groups
  • Passion for serving and empowering refugees 
  • Strong communication and problem solving skills
  • Familiarity with Microsoft Word and Excel
  • Ability to work well with a team
  • Ability to work under pressure and meet deadlines
  • Ability and willingness to work occasional evenings and weekends

Supervisor: Program Manager

Salary Range: $35,000-38,000, based on experience. Health insurance benefits are not available. 

To apply: Please send your resume, cover letter, and 3 references to Drocella Mugorewera at The position is open until filled.



Knoxville Opening:


Volunteer Position: Receptionist

Bridge Refugee Services-Knoxville Office is looking for a Front Desk Reception volunteer.

This position is part-time.


  • Answer the door
  • Greet and direct clients and visitors
  • Assist staff with office work such as making phone calls and copies
  • Organize mail

Flexible commitment: anytime between 8:30 and 4:30 Monday-Friday.


  • At least 18 years old
  • Outgoing and calm demeanor
  • Ability to work with diverse backgrounds

Supervisor: Volunteer Coordinator

To apply: Please contact Carmella Cole, the Volunteer Coordinator, at and come to a volunteer orientation. Upcoming orientations will take place at our new office location at 4420 Whittle Springs Rd and are scheduled for Tue. 12/17, 6-7 PM, Fri. 1/10, 9-10 AM, and Wed. 1/22, 6-7 PM.