Job Opportunities

Knoxville Openings

There are no current openings at this branch at this time.

Chattanooga Openings

Case Manager
Job Description:
The Case Manager will be responsible for delivering core resettlement services and offering guidance to refugee population on their path to achieving self-sufficiency.

• Coordinate apartment set up for arriving refugees. This may include moving furniture and household goods into the apartment.
• Develop Self-Sufficiency Plans with clients, assisting them to develop realistic goals for their resettlement period.
• Maintain detailed and timely case notes and financial logs in compliance with Bridge’s grants agreements.
• Facilitate and supervise cultural orientation sessions for new refugees.
• Educate refugees about their rights and responsibilities.
• Assist refugees to enroll in English classes.
• Communicate regularly with the Department of Human Services (DHS), Social Security office, healthcare facilities, and other social service agencies.
• Assist the Volunteer Manager with recording volunteer time and donations for Bridge’s programs.
• Maintain communication with clients and resolve conflicts through appropriate interventions.
• Orient clients to community resources.
• Perform other responsibilities as requested by the Associate Director.

Required Skills/Abilities:
• Bachelors degree in Social Work, Human Services, International Studies, or a related field.
• Fluency in the English language.
• Preference for candidates who speak Arabic, Spanish, Swahili, Kirundi.
• Cross-cultural experience and ability to work with multi- cultural clients.
• Strong communication and problem-solving skills.
• Familiarity with Microsoft Word and Excel.
• Ability to work well with a team.
• Ability to work under pressure and meet deadlines.
•Ability and willingness to work occasional evenings and weekends.
• Candidate should have a valid TN driver’s license and transportation.

Working Conditions and Physical Demands:
• Ability to frequently sit for lengthy periods of time and ability to lift to 40 lbs.

Associate Director

How to Apply:
Please send a cover letter, résumé, and three professional references to Marina Peshterianu at

Capacity Building and Integration Specialist
Job Description:
The Capacity Building and Integration Specialist collaborates with the Preferred Communities Intensive Case Management program as well as other programs administered by the agency to build comprehensive community capacity and engagement to support refugee resettlement efforts. The Capacity Building and Integration Specialist conducts outreach to faith and other community partner groups, recruits, trains and coordinates volunteers for PC ICM program, tracks and maintain data, develops, and distributes materials to engage local stakeholders around resettlement service activities that positively impact refugee community.

Preferred Communities Intensive Case Management (PC ICM) Program Support
• Engage local stakeholders to build capacity to better meet and serve the needs of refugee clients.
• Develop and disseminate PC ICM program informational materials and brochures to prospective clients and service providers including community and ethnic based organizations to identify ORR-eligible populations and prospective beneficiaries who would be appropriate for PC ICM services.
• Identify organizations, health systems, and providers that would benefit from National Standards for Culturally and Linguistically Appropriate Services (CLAS) training and informational materials and provide them as needed.
• Work closely with the Volunteer and Co-Sponsorship Manager and Youth Mentorship Coordinator to facilitate appropriate matches based on client needs and volunteer/mentor interest/experience areas.
• Support existing PC ICM staff with direct service provision as needed.
• Track and maintain data including all activities conducted and volunteers recruited in a customized database.
• Communicate with the funder regarding program progress and other matters and produce program reports when requested.
• Maintain program records in an organized and secure filing system and employ organizational standards for confidentiality pertaining to the personal and/or sensitive information of each client.
• Modify all programming as necessary to fit virtual platforms.

Resettlement & Placement and Refugee Social Services Program Support
• Coordinates the activities related to World Refugee Day, Welcoming Week, Giving Tuesday, First Thanksgiving, Women’s Holiday Lunch, Latin Fest, and Culture Fest.
• Works with Assistant Director in community outreach, program compliance, and tech support for QCC (Quarterly Community Consultation).
• Maintain relationships with key community providers and stakeholders and cultivate relationships with new faith communities and partners who may assist in refugee integration process.
• Identify and develop new meaningful opportunities of personal growth and integration for refugees and other ORR eligible population.
• Identify multicultural leaders who will support refugees’ civic engagement.
• Other responsibilities as assigned.

Required Skills/Abilities:
• Bachelors Degree and experience working in human services, community organization, community development or a related field.
• Knowledge of office management systems and procedures and proficiency in MS Suite and database use.
• Excellent time management skills and ability to multi-task and prioritize work; attention to detail and problem-solving skills; and strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Bilingual or multilingual capability beneficial, with preference for a current or projected refugee caseload language (Arabic, Dari, French, Kirundi, Spanish and Swahili). Experience in multi-cultural setting preferred.
• Knowledge of local community stakeholders. Background working with refugee and immigrant populations preferred.
• Ability to work collegially with other staff, interns, volunteers, and community members.
• Candidate should have a valid TN driver’s license.

Working Conditions and Physical Demands:
• Ability to frequently sit for lengthy periods of time and ability to lift to 30 lbs.

How to Apply:
Please send a cover letter, résumé, and three professional references to Marina Peshterianu at